How many people does Agency hold?

Agency holds five people including the owner, so an owner and four staff. You add more people with extra seats, and a single purchase is capped at 50 seats in total.

Is the conversation allowance shared or per seat?

The allowance is counted per seat, 3,000 each, so five seats give 15,000 conversations a month. Every extra seat raises the total by the same amount.

What is the practical difference between Agency and Solo?

Agency adds the five seats, the team tools and office branding, and raises the limits. Solo suits one agent; Agency suits a team that needs distribution, auditing and a calling queue.

How do the lead distribution rules work?

The rules are a list ordered by priority that the system runs for each new lead that goes through distribution, such as form and ad leads, and the first matching rule decides where it goes. The fallback rule is evaluated last and always matches, so no routed lead is left without a destination.

Who can read the audit history?

The change history is available to the owner alone, and each event shows who did it and when. Values that look like passwords or keys are redacted, and it exports as CSV.

Is the office suite included in the plan?

No. The office suite is a paid add-on on every plan, Agency included. It is office branding that comes included in Agency and is bought as an add-on on Solo.

Last updated 2026-10-04

Agency plan: your whole team on Eva

Agency is a subscription for an office that works as a team, with five seats including the owner's. It holds 15,000 conversations, 2,500 leads and 500 listings, and adds the team tools and office branding. The office suite is a paid add-on you choose at sign-up.

SAR 2,499 / month

Create your workspace

What is it?

Agency takes everything in Solo and makes it work for a team: seats for five people, a conversation allowance per seat, rules that decide who receives new leads from forms, ads and the other routed sources, a calling queue, teams and regions, and an audit trail the owner can read. The owner is one of the five seats, so four more people join by invitation.

Who is it for?

An office with several agents sharing the office's WhatsApp and its customers.
An owner who wants to know who received each lead and who changed its status.
An office with hundreds of listings, up to 500, and leads up to 2,500.
An office that wants to split agents into teams and regions and route each project or source to a specific team.

What problem does it solve?

A new lead sits unclaimed because agents wait on each other.
The owner cannot tell who changed a price, assigned a lead or edited a permission.
Calling staff and sales work from separate lists with no single queue.
The office's other systems never learn about the new lead or the booked viewing.

How it works, step by step

Register and pick the Agency plan, and set a higher agent count before paying if you need more than five.
Invite your agents from the team page in settings; every pending agent invitation counts against the seat cap.
Ask our team to set up your regions, teams and each team's leader, then follow them from the teams page.
Set the distribution rules: each rule matches a line, region, project or source, the first matching rule wins, and a fallback rule catches the rest.
Open the calling queue so your call-center staff can log each call's outcome: no answer, callback with a set time, interested, not interested or invalid number.
Connect your own systems with outgoing webhooks (up to 5 endpoints) or create Claude/MCP keys (up to 5 active keys).
As owner, review the change history and export it as CSV when you need it.
Check that your panel shows your office name through the included office branding, and add the office suite if you want to manage employees and commissions.

What is included

Five seats, the owner's among them, and 15,000 AI conversations at 3,000 per seat.
2,500 leads and 500 listings.
Teams and regions, lead distribution and the call-center queue.
Audit history with CSV export, outgoing webhooks and Claude/MCP keys.
Office branding included: your office's name in the sidebar.
Office tasks and daily work for anyone with a paid sales seat.

Limits and fair use

There are five seats including the owner, not six; you go beyond that by buying extra seats.
The conversation allowance is 3,000 per seat, so the total rises by 3,000 with each extra seat.
Claude/MCP keys are capped at five active, and webhooks at five endpoints.
Audit history is for the owner alone, and sensitive values are redacted from it.
The office suite is not included; it is a paid add-on on every plan.
Eva assists and does not replace your staff; negotiating and closing remain their work.

Price and what others bill you

Item	Price	Billed by
Agency	SAR 2,499 / month	EvaCore
Extra seat	SAR 550 / seat / month	EvaCore
Limited seat: call center or finance	SAR 250 / seat / month	EvaCore
Extra AI conversations	Extra conversations available, contact us	EvaCore
Office suite	SAR 15 / employee / month (minimum 149)	EvaCore

What others bill you

EvaCore does not charge for WhatsApp templates; any WhatsApp per-message fees fall on your office's own WhatsApp account.

Annual billing is ten months' money for twelve months of service. Pricing

Frequently asked questions

How many people does Agency hold?: Agency holds five people including the owner, so an owner and four staff. You add more people with extra seats, and a single purchase is capped at 50 seats in total.
Is the conversation allowance shared or per seat?: The allowance is counted per seat, 3,000 each, so five seats give 15,000 conversations a month. Every extra seat raises the total by the same amount.
What is the practical difference between Agency and Solo?: Agency adds the five seats, the team tools and office branding, and raises the limits. Solo suits one agent; Agency suits a team that needs distribution, auditing and a calling queue.
How do the lead distribution rules work?: The rules are a list ordered by priority that the system runs for each new lead that goes through distribution, such as form and ad leads, and the first matching rule decides where it goes. The fallback rule is evaluated last and always matches, so no routed lead is left without a destination.
Who can read the audit history?: The change history is available to the owner alone, and each event shows who did it and when. Values that look like passwords or keys are redacted, and it exports as CSV.
Is the office suite included in the plan?: No. The office suite is a paid add-on on every plan, Agency included. It is office branding that comes included in Agency and is bought as an add-on on Solo.

Related products

SoloOne agent: 3,000 AI conversations, 500 leads, 100 listings.Extra seatA full seat for one more agent in your office.Limited seat: call center or financeA seat for a call-center agent or accountant without full sales access.Lead distribution (auto-assign)Every new lead reaches the right agent by your rules.Audit history with CSVWho did what and when, exportable on demand.