EvaCore pricing: Solo, Agency and Enterprise plans
EvaCore has two self-serve plans priced in Saudi riyals: Solo for one agent and Agency for a team of five seats, and both include Eva and the customer-management tools. You add what you need as add-ons at sign-up, and extra conversations beyond the monthly limit come by contacting our team. Enterprise, developers and Property Care are quoted by our team.
This page shows everything you pay for in EvaCore in one place: the two plans, seats, add-ons and what is quoted. Every number comes from the same catalogue that billing reads, and every priced line leads to the product page that explains what it does and where its limits are.
The Solo plan suits an agent who works alone: one seat, 3,000 AI conversations a month, 500 leads and 100 listings. The Agency plan suits a team: five seats, 15,000 conversations, 2,500 leads, 500 listings, team tools and your own office branding on screen. Solo is currently SAR 699 / month and Agency is SAR 2,499 / month.
If your team grows beyond five, each full seat is added at SAR 550 / seat / month. If you need a call-center agent or an accountant without full sales access, a limited seat costs SAR 250 / seat / month. Eva's conversations count toward the plan's monthly limit, and once it is used, extra conversations are available by contacting our team.
Add-ons are chosen at sign-up and never forced on you: an extra WhatsApp number, an extra Instagram or TikTok account, a larger leads or listings pack, and the Office suite for HR and commissions, which Enterprise plans include. Products for large organisations, such as the Enterprise platform, in-Kingdom hosting and Property Care, are quoted after a short conversation with our team because their size differs from one office to the next.
The prices are what you actually pay. Anything a third party bills you for, such as WhatsApp template fees at Meta, is written in the billing rules below so it never comes as a surprise.
Solo, Agency and Enterprise
| Item | Solo | Agency | Enterprise |
|---|---|---|---|
| Monthly price | SAR 699 / month | SAR 2,499 / month | from SAR 9,500 / month + setup SAR 15,000 |
| Annual price (10 months) | SAR 6,990 / year | SAR 24,990 / year | By quote |
| Seats | 1 | 5 | 10 included |
| AI conversations per month | 3,000 | 15,000 | As quoted |
| Leads | 500 | 2,500 | As quoted |
| Listings | 100 | 500 | As quoted |
| Channels | One WhatsApp number, one Instagram and one TikTok account | One WhatsApp number, one Instagram and one TikTok account | As quoted |
| Team tools | Not included | Included | Included |
| Office suite (HR, commissions) | Add-on | Add-on | Included |
| Office branding | Add-on | Included | Full white-label by quote |
What the price includes and what is an add-on
| Item | Price | How you get it |
|---|---|---|
| Extra seat | SAR 550 / seat / month | Optional at sign-up |
| Limited seat: call center or finance | SAR 250 / seat / month | Optional at sign-up |
| Office branding (your office name in the app) | SAR 199 / month | Optional at sign-up |
| Full white-label platform | from SAR 4,900 / month + setup SAR 10,000 | By quote |
| In-Kingdom hosting | from SAR 7,500 / month + setup SAR 25,000 | By quote |
| Extra AI conversations | Extra conversations available, contact us | Contact us |
| Extra WhatsApp number | SAR 99 / number / month | Optional at sign-up |
| Extra Instagram account | SAR 49 / account / month | Optional at sign-up |
| Extra TikTok account | SAR 49 / account / month | Optional at sign-up |
| Voice replies | SAR 2,500 / month | By quote |
| Eva speed-to-lead calls | SAR 7,000 / month | By quote |
| WhatsApp control channel | SAR 2,000 / month | By quote |
| +2,500 leads pack | SAR 149 / pack / month | Optional at sign-up |
| +250 listings pack | SAR 99 / pack / month | Optional at sign-up |
| Office suite | SAR 15 / employee / month (minimum 149) | Optional at sign-up |
| Enterprise platform | from SAR 9,500 / month + setup SAR 15,000 | By quote |
| Projects & brochures | SAR 3,500 / month | By quote |
| Unit inventory | SAR 6,500 / month | By quote |
| Website & brochure intake | SAR 3,000 / month | By quote |
| Reservations & deposits | SAR 7,500 / month | By quote |
| Financing pre-check | SAR 4,500 / month | By quote |
| Broker portal | SAR 9,500 / month | By quote |
| Launch-day events | SAR 5,500 / month | By quote |
| Buyer portal | SAR 8,500 / month | By quote |
| Developer dashboard | SAR 6,000 / month | By quote |
| CRM import | SAR 4,000 one-time per migration | By quote |
Property Care
| Item | Price |
|---|---|
| Property Care: Starter | SAR 990 / month |
| Property Care: Growth | SAR 2,990 / month |
| Property Care: Scale | SAR 5 / unit (minimum 2,500 / month) |
Billing rules
- Annual billing means you pay for ten months and receive twelve months of service.
- WhatsApp template fees are billed by Meta directly to your office's own WhatsApp account, and EvaCore never charges them.
- Agency customers get 20% off Property Care.
- Once your plan's monthly conversations are used, extra conversations are available by contacting our team.
- The amounts shown are the amounts charged in Saudi riyals.
Extra seat
SAR 550 / seat / month
An extra seat is a full seat for one more agent, added to your plan when your team grows beyond its seats, so the person gets an account and enters the inbox and leads like their colleagues. Each extra seat raises the conversation allowance by 3,000, because the Agency allowance is counted per seat. The seat is billed monthly or annually with the plan, and one purchase is capped at 50 seats in total. Solo is a single seat, so to work with a team you move to Agency or buy extra seats. Pending agent invitations keep counting against the cap until they are accepted or expire.
- How much is an extra seat and how is it billed?
- An extra seat is billed at SAR 550 / seat / month per seat, monthly or annually following the plan's cycle, and is added to the plan price. You set the agent count at purchase, and the total never goes below five on Agency.
Limited seat: call center or finance
SAR 250 / seat / month
A limited seat is a seat for a call-center agent or an accountant who does one job without full sales access, and is invited from the team page with an access type of call center or finance. A finance account fits a free limited seat if the office bought one and otherwise takes a full seat, while the invite screen does not apply the full seat cap to call-center invitations. The call-center agent sees the calling queue, their own profile and notifications, and the accountant sees the deposits, buyers and developer-number screens but no conversations and no lead list. Any page not listed for the role is refused by default. The limited seat is an add-on you choose at sign-up, and it does not turn its holder into a sales agent.
- Can a call-center agent open customer conversations?
- No. A call-center agent cannot open the inbox or settings other than notifications; they work from the calling queue and log each call's outcome. The limited seat is SAR 250 / seat / month per seat, chosen by the office at sign-up.
Office branding (your office name in the app)
SAR 199 / month
Office branding is a feature that shows only your office's name in the sidebar in place of the generic "Eva AI" label, with no logo or colours, and it is included in Agency and an optional add-on on Solo. Without it the sidebar shows "Eva AI". It does not rename the whole platform: your logo, colours, sign-in address, outgoing email and WhatsApp connect page under your name come with the full white-label platform, a service priced by quote from our team. The add-on has a monthly price on Solo and is not needed by anyone on Agency.
- Do I need office branding if I am on Agency?
- No. Office branding is included in Agency, so you do not buy it separately. On Solo you choose it as an add-on at sign-up, at SAR 199 / month a month.
Frequently asked questions
- What is the difference between the Solo and Agency plans?
- Solo is for one agent, and Agency is for a team of five seats with team tools. Solo includes 3,000 conversations, 500 leads and 100 listings, while Agency includes 15,000 conversations, 2,500 leads, 500 listings and office branding. Both share Eva, the inbox, leads and the calendar.
- How many users does each plan include?
- Solo has one seat and Agency has five seats, with the owner counting as one of them. If you need more, each extra seat is SAR 550 / seat / month, and a limited seat for a call-center agent or accountant is SAR 250 / seat / month.
- What happens when I go over the conversation limit?
- Conversations beyond your plan's monthly limit are available by contacting our team. The conversations used show in your account, so you can see how much you consume. If your team goes over every month, Agency is a better fit than Solo.
- Who pays WhatsApp template fees?
- Your office pays them to Meta directly through its own WhatsApp account, and EvaCore collects none of it. The fees apply when you send approved templates, such as broadcasts, follow-ups and reminders.
- Is my data hosted inside Saudi Arabia?
- No, the platform runs today on servers in the us-central1 region, and AI processing happens outside the Kingdom. In-Kingdom hosting is available on request for each customer by quote, and the AI model itself stays outside the Kingdom.
- How much does property management software cost?
- Property Care is priced by the number of units you manage: one plan for small portfolios, a larger plan for mid-size ones, a per-unit price above that, and a quote for very large portfolios. Residents and vendors are free, and setup with data import is a one-time fee. The full table is on the product page.
- Is annual billing cheaper than monthly?
- Yes, annual billing covers twelve months for the price of ten. You choose the period at sign-up, and it applies to the plan and to any add-ons you pick with it.
- How do I move my customers from my current system?
- You can upload your existing leads in one go from a CSV file, which is included in both plans. If you are an organisation moving customers and tickets with their history out of Zendesk, that is the CRM import module on the Enterprise platform, charged once per migration.
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